Rooted with Trust. Built for the Future.
Otis Minnesota is rooted in two well-known legacy companies of Otis Eastern Service and Minnesota Limited. Joining together as one company allows Otis Minnesota Services to be a leading provider of transmission infrastructure services built on the core values of Safety, Quality, Commitment, and Reputation.
One Company Built on Trust
Otis Minnesota Services is built on the legacy companies Otis Eastern Service and Minnesota Limited.
Otis Eastern Service, founded in 1936, grew from a wellhead equipment supplier to a constructor of pipelines for midstream and transmission companies throughout the Northeast, as well as gathering systems for producers in the Appalachian Region.
Minnesota Limited began as a small, family-owned business in 1966, serving the natural gas distribution industry.
Joining together as one company allows Otis Minnesota Services to be a leading provider of transmission infrastructure services built on the core values of Safety, Quality, Commitment, and Reputation.
Our customers already know us, trust us and value the legacies we are built on. We are better together to provide extraordinary customer service and deliver the highest quality product and service to each project.
We Are Our Values
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Safety First and Foremost
Safety is more than a corporate policy – it is part of who we are. We believe that safety is everyone’s responsibility. As a result, practicing good safety protocol in everything we do has become a core component of our company’s culture. We are committed to providing an environment where there is zero tolerance for unsafe behaviors and conditions.
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Quality in Everything We Do
We are concentrated on treating each job, no matter how big or small, with a professional, respectful, and positive attitude. We take pride in the work that we deliver to our customers and ensure that we have the right people, equipment, and experience to get the job done correctly. We are dedicated to giving customers our best every day and utilizing our resources to provide first-rate results.
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Commitment to the Team
Our pledge is to build the strongest possible team at the home office as well as in the field. We are dedicated to working together towards one common goal and ensuring that our team members are valued, supported, and empowered. Our team is our family and by working as one, we can create a superior product and experience for our customers.
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Reputation Built on Integrity
We are committed to delivering what we promise and staying true to our word. We strive to provide extraordinary service while meeting the needs of our customers. We approach each job with an honest, hardworking attitude that is built on the rich foundation laid down by our founding members. For us, integrity is what happens when no one is watching, and our team is committed to doing the right thing every time.
Supplier Code of Conduct
To ensure we are able to deliver on our customers’ needs, we have a robust Business Code of Conduct to ensure that our employees and related parties work in a forthright manner with an uncompromising approach to ethics and compliance. We hold similar expectations for our suppliers, please view our Supplier Code of Conduct, which is available to download here.
Our Leadership Team
Our leadership team is committed to supporting and empowering our employees, customers, and communities. These individuals bring vast industry experience and knowledge to each partnership and project. You can count on them to navigate the challenges of an ever-changing and complex industry to consistently deliver innovative and sustainable results.
Josh Sargent
Vice President of Operations
Josh Sargent
Vice President of OperationsJosh Sargent has 25 years in the utility industry and recently joined Otis Minnesota Services as Vice President of Operations.
His journey began as a laborer in the storm and sewer utility sector, swiftly transitioning into the natural gas business. Progressing through roles in engineering, compliance, and operations at Vectren (now CenterPoint Energy), and joined Miller Pipeline in 2016.
Christopher Haux
Vice President of Operations
Christopher Haux
Vice President of OperationsChristopher joined Minnesota Limited in 2002 as a Director of Environmental Health and Safety before moving to Enbridge in 2008. In 2016, he returned to Minnesota Limited as a senior project manager, overseeing larger-scale mainline systems.
Christopher assumed his current role of Vice President with Otis Minnesota Services in July 2022.
Keith Miller
Vice President of Operations
Keith Miller
Vice President of OperationsWith more than 40 years in the pipeline industry, Keith began his career journey as a Laborer with Miller Pipeline in 1981. Working his way up through the ranks, he became a regional vice president in 2002, focusing mainly on Miller Pipeline’s transmission work.
In 2012, he assumed the role of Vice President – East Operations for Minnesota Limited. Keith’s expansive knowledge of the industry and steadfast commitment to his team continue to broaden our operational footprint across the Midwest and eastern parts of the country.
In 2022, Keith leads the east operations for Otis Minnesota Services.
Mark Klimbal, CSP, ARM
Vice President of Safety & Compliance
Mark Klimbal, CSP, ARM
Vice President of Safety & ComplianceWith over 27 years serving as a construction safety consultant and director, Mark joined Minnesota Limited in 2013 as Vice President of Safety and Compliance. He now leads Safety and Compliance for Otis Minnesota Services.
Mark is actively involved in the safety community, having served on ANSI, AGC, and OSHA committees. Mark is also a Certified Safety Professional.
Vic Krauze
Director of Fleet & Equipment
Vic Krauze
Director of Fleet & EquipmentVic joined Minnesota Limited in 2003 as a laborer before moving to the safety division after five years in the field. In 2015, he was appointed Director of Equipment and Fleet. He now leads Fleet and Equipment for Otis Minnesota Services.
He is actively involved with several equipment manufacturers, providing input regarding future equipment design to meet the demands of our industry. He graduated from Colorado State University with a bachelor’s degree in Business Management.
Kimberly Kroll, MBA, SHRM-SCP
Vice President of Human Resources – Union Gas
Kimberly Kroll, MBA, SHRM-SCP
Vice President of Human Resources – Union GasKim has over 20 years of progressive human resources leadership experience with a dynamic history of working across diverse industries such as manufacturing, service, and construction, focusing on the strategic development of strong organizations and talented employees. She recently was promoted to Vice President of Human Resources for the OMS team, as well as the Gas Distribution Division of Artera, which is comprised of Miller Pipeline, K.R. Swerdferger, and KS Energy.
In addition to her position with Otis Minnesota, Kim also serves the community surrounding Otis and within New York State by volunteering on various boards, including Leadership Allegany, Alfred State College Advisory Boards, CTE Boces Advisory Committee, as well as an Ombudsman for New York State under ESGR (Employer Support of Guard and Reserves).
Kim has served the HR community in various Board of Director Roles with the Buffalo Niagara Human Resources Association (BNHRA), most recently as President of the 700-member organization. She has also volunteered at the state level as Director of Workforce Readiness. Both are affiliates of the Society for Human Resource Management. For the past ten years, Kim has been a judge for the Regional DECA competition within NYS for statewide high school business students.
In addition to her years of human resources experience and volunteer roles, Kim obtained her Master of Business Administration from Medaille College and is a Senior Certified HR Professional through SHRM.
Nurlelah Litzburg
Director of Information Technologies
Nurlelah Litzburg
Director of Information TechnologiesElla has over 20 years of experience in diverse leadership roles in computer programming and overall IT technology with various companies in the manufacturing and construction industries. She has completed implementations and integrations for several ERP systems and Field Tool solutions. Most recently she was the IT Director for Otis Eastern.
In 2022, she assumed the Director of IT role at Otis Minnesota Services and is headquartered in Wellsville, NY.
She holds an associate degree in Computer Information Systems and a bachelor’s degree in Management Information Systems.
Dan Smith
Vice President of Commercial
Dan Smith
Vice President of CommercialDan Smith has over 25 years of experience in business management and sales strategy execution experience in the utility sector. He joined the Artera Transmission Division in early 2022 and now is the Vice President of Commercial for Otis Minnesota Services as of July 2022.
Dan has a bachelor’s degree in Business Management.
Jamie Willson
Chief Financial Officer
Jamie Willson
Chief Financial OfficerJamie joined legacy Otis Eastern in 2015 and served as a Controller prior to becoming Director of Finance for the Artera Transmission Division and Otis Minnesota Services.
Jamie has a Bachelor of Science degree in Accounting and is a certified public accountant (CPA) and member of the AICPA. She is based in Wellsville, New York.
Building A Better Tomorrow
In partnership with our parent company Artera, we believe in the dignity of all human beings. We believe that diversity—be it race, ethnicity, religion, orientation, gender, age, background, experience or any other quality that makes each of us unique—adds depth and value to our team. We believe in an environment where every team member is included, respected and safe to share their thoughts and opinions. Discrimination and injustice have no place in our culture, our offices, or our job sites.
Believe. Act. Impact. Our Sustainability Mission.
At Otis Minnesota Services, we believe in operating safely, ethically, and in the most sustainable manner possible, while partnering with our customers and suppliers in their own pursuit of sustainability. We act with a safety mindset and a commitment to quality to be the most reputable partner in our industry. Our impact is showcased in the innovative work we do, our customers’ satisfaction, and the difference we make in the communities we serve.
